General info

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#OPENER2020
1 - 4 July 2020, Gdynia
Gdynia-Kosakowo Airport

GENERAL INFO
  1. INFO
  2. GENERAL INFO

REMEMBER!

Each festival goer is obliged to comply with Festival Terms and Conditions (available at www.opener.pl, in the mobile app as well as at the information points). There you can find there answers to all the questions about the festival. 

DO NOT BRING THE FOLLOWING ITEMS TO THE FESTIVAL:

Photo cameras with zoom over 6x • cameras, camcorders and audio-video recording equipment (with exclusion of mobile phones), or photographic equipment which might be used for professional reasons, e.g. cameras with interchangeable lens • Drones • Tripods and selfiesticks  •  Umbrellas with pointy tips •  Dangerous items (knives, sharp tools, gas, guns, laser tags, etc.) • Alcohol, drugs, etc • skateboards, roller bades, hoverboards etc.

Detailed list with items forbidden at the festival area is to be found in the festival Terms and Conditions.

FESTIVAL AREA is open from 3:00 pm until 4:00 am

BOX OFFICES

Gdynia Główna Railway Station

1 July: 10:00 am – 10:00 pm

2 – 6 July: 9:00 am – 10:00 pm

Festival campsite

2 July: 12:00 (noon) – 2:00 am

3 – 5 July: 8:00 am – 3:00 am

6 July: 8:00 am – 6:00 pm

Main festival entrance

3  July: 1:00 pm – 2:00 am

4 – 6 July: 2:00 pm – 2:00 am

Main car park entrance

3 July: 1:00 pm – 2:00 am

4 – 6 July: 2:00 pm – 2:00 am

TICKETS-TO-WRISTBAND EXCHANGE

All types of festival tickets must be exchanged to wristbands. A wristband may be used by one person only. Damaging or tearing off the wristband makes it invalid. 

2-day tickets

Exchange is possible from Friday, July 5th (on the first day the ticket is valid)

Day tickets (3 July)

Exchange is possible during the operating hours of tickets-to-wristbands exchange points.

Day tickets (4 – 6 July)

Each one day ticket may be exchanged only on the day it concerns. For instance tickets for July 4 may be exchanged only on July 4.

 

You can only exchange your ticket to wristband in person in one of our exchange points.

Remember to print your ticket before coming to the exchange point!

EXCHANGE POINTS

Gdynia Główna Railway Station

Opening times:

1 July: 10:00 am. – 10:00 pm

2 – 6 July: 9:00 am. – 10:00 pm.

YOU WON’T EXCHANGE

* VIP tickets (a separate exchange point at the VIP entrance)

* Tickets with campsite or with a campsite surcharge 

 

Music Theatre (Grunwaldzki Square)

Opening times:

1 – 4 July: 10:00 am. – 10:00 pm.

5 – 6 July: 10:00 am. – 8:00 pm.

YOU WON’T EXCHANGE

* VIP tickets (a separate exchange point at the VIP entrance)

* Tickets with campsite or with a campsite surcharge 

 

Main festival entrance

Opening times:

3 July: 1:00 am. – 3:30 am.

4 – 6 July: 2:00 pm. – 3:30 am.

YOU WON’T EXCHANGE

* VIP tickets (a separate exchange point at the VIP entrance)

* Tickets with campsite or with a campsite surcharge 

 

Main car park entrance

Opening times:

3 July: 1:00 am. – 3:30 am.

4 – 6 July: 2:00 pm. – 3:30 am.

YOU WON’T EXCHANGE

* VIP tickets (a separate exchange point at the VIP entrance)

* Tickets with campsite or with a campsite surcharge 

 

At campsite

Opening times:

NON STOP from 2 July, from 12:00 (noon) until 6 July, until 3:00 pm.

ATTENTION! Here you’ll exchange all kinds of tickets, also with campsite and campsite surcharge.

 

Remember that most people exchange tickets to wristbands on the first festival day, therefore we encourage you to arrive earlier at the venue, at least 2 hours prior to the chosen concert.

 

INFORMATION POINTS

INFORMATION POINTS

Gdynia Główna Railway Station

Opening times:

1 July: 10:00 am. – 10:00 pm.

2 – 6 July : 9:00 am. – 10:00 pm

Campsite

Opening times:

2 July, from 12:00 noon until 2:00 am

3 – 6 July,  from 8:00 am until 2:00 am

Main festival entrance

Opening times:

3 July: 1:00 pm. – 3:30 am.

4 – 6 July: 2:00 pm. – 3:30 am.

Main car park entrance

Opening times:

3 July: 1:00 pm. – 3:30 am.

4 – 6 July: 2:00 pm. – 3:30 am.

SANITARY BACKGROUND

Festival area: toilets, washbasins

Campsite: shower cabins, toilettes, washbasins

 

Remember, most festival goers exchange their tickets on the first day of the festival. To avoid queues, arrive at the festival area at least two hours prior to the gig you want to see.

 

PRACTICAL GUIDE

Savoir-vivre towards persons with disabilities, or in other words, what can you do for another person during Open'er Festival 2019.

When you decide to help, do not decide for the person with disability. Always ask if any, and what kind of help is needed. Please remember, that anyone can refuse your help.

Remember, that if you are not able to help the person with disability, or answer his or her question, you can always report to the staff of the festival.

Remember to always talk directly to the person with disability while helping him or her.  Do not pass the information through the supporting person or other people standing next to the person with disability.

Always try to talk in a natural way, using polite language, no matter the type of disability of your collocutor. You can say "please go there" to a person on a wheelchair, and "see you later" to a blind person.

Be aware, that disability does not give anyone the right to inappropriate behaviour. If the need arises, you'll oppose the behaviour, not the human.

Remember, to never touch the wheelchair, crutches or any other objects belonging to the person with disability without permission. Never try to lift the wheelchair by the moving parts (wheels, push rings or the push handles). Do not put anything on the knees of a person moving on the wheelchair.

If you notice that a person with visual impairment has a problem with getting to any place, ask if you could help him or her to move. You can give him or her a hand, and walk confidently before him or her. Do not push the person with visual impairment before you.

Remember, that not all the people with hearing impairment use hearing aid. Deaf persons/persons with hearing impairment are often lipreading. Try to talk clearly, do not cover your lips and do not move your head to much.

If you see that a person with disability is trying to make a purchase in the Festival Merch, you can ask him or her, if they need help to get to the stall without waiting in the queue. Please also make sure that they have enough space to move.

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