28.06-1.07.2017, GDYNIA

GDYNIA-KOSAKOWO AIRPORT

pl en
General info

REMEMBER!


Each festival goer is obliged to comply with Festival Terms and Conditions (available at www.opener.pl, in the mobile app as well as at the information points at the Festival area). There you can find there answers to all the questions on the festival.

THE FESTIVAL AREA is open from 3:00 pm until 4:00 am.

ARRIVAL: Information on blockages, planned road works and deviations will be posted at www.opener.pl and in the mobile app and on the festival Facebook page. Visit www.zdiz.gdynia.pl for more info.

BOX OFFICES – OPENING TIMES:

Box office at Gdynia Główna train station: June 27 - July 1: 9:00 am - 10:00 pm.

Box office near the campsite:  June 27, 12:00 noon - 3:00 am, June 28 – June 30, 8:00 am - 3:00 am, July 1 -  8:00 am - 8:00 pm.

Main entrance / Orange Main Stage box office: June 28 and 29: 1:00 pm - 2:00 am, June 30 – July 1: 2:00 pm - 2:00 am.

Box office at the entrance from Kosakowo: June 28 and 29: 1:00 pm - 2:00 am, June 30 – July 1: 2:00 pm - 2:00 am.

INFORMATION FOR PERSONS WITH DISABILITES:

Special hardened paths making moving around on the wheelchair much easier for persons with disabilities are located on the whole festival area.

Volunteers who are dedicated to help people with disabilities will wait at the entrance from the parking lot for the audience (entrance from Kosakowo) as well as at the ticket-to-wristband exchange point at the camping (from the Zielona Street). Volunteers will help all persons who need assistance in getting to any place at the festival area.

There will be three special viewing platforms for people with disabilities located next to the three biggest stages with the view on those stages. Volunteers will help all persons who need assistance in getting to the platforms and will make sure to keep persons who are not entitled to use these platforms, away from them. Person with disability may be accompanied by ONLY one person on the platform.

Special toilets adjusted to the needs of persons with disabilities are located in every sanitary area at the festival.

 

DO NOT BRING THE FOLLOWING ITEMS TO THE FESTIVAL:


Digital cameras with optical zoom over 6x• Photo equipment for professional use e.g. with interchangeable lenses • Drones • Tripods and selfie sticks • Umbrellas with pointy tips • Dangerous items (knives, sharp tools, gas, guns, laser pointers etc.) • Alcohol, drugs, etc.

The full list of forbidden items is available in the Terms and Conditions.

TOILETS AND WASH-BASINS:  toilets and wash-basins will be available in the festival area.
Campsite sanitary facilities include shower cabins, toilets and wash-basins.

EXCHANGING TICKETS FOR WRISTBANDS:

All types of festival tickets must be exchanged for  wristbands. Persons with 2-day tickets may exchange them since Friday, June 30, that is the first day they apply to. 1-day tickets may be exchanged to wristbands only on the day they apply to, apart from the 1-day tickets for the first day of the festival which may be exchanged to wristbands since the opening of ticket-to-wristband exchange points.

A wristband may be used by one person only.
Damaging or tearing off the wristband makes it invalid.

Open'er Festival has four ticket-to-wrist-band exchange points. Some of them have information points near them.

Ticket-to-wristband exchange point at Gdynia Główna train station

Opening hours: June 26: 10:00 am - 08:00 pm.

June 27 – July 1: 9:00 am – 10:00 pm.

Exchanged tickets (except for VIP tickets and tickets with campsite): ● 4-day tickets without campsite, ● weekend tickets without campsite surcharge (from Friday, June30), ● 1-day tickets (for a given day), tickets for the first festival day may be exchanged from June 26

Information and box office is open at the same time as the ticket-to-wrist-band exchange points:(June 27 - July 1: 9:00 am - 10:00 pm.)

Due to predicted record attendance at the festival we open a special ticket-to-wristband exchange point on Monday, June 26 at Gdynia Główna train station. All 4-day tickets without campsite, children’s tickets and one day tickets for June 28 will be exchanged in this point. The point will operate between 10:00 am and 8:00 pm.

Campsite ticket-to-wrist-band exchange point

Opening hours: June 27: 24 hrs, from 12:00 noon; June 28 – June 30: 24 hrs, July 1: until 10:00 pm.

Exchanged tickets: ● all 4-day tickets with campsite, ● 4-day tickets without campsite, with campsite surcharge, ● 2-day tickets without campsite, with campsite surcharge (from Friday, June 30)

Box office near the campsite:  June 27, 12:00 noon - 3:00 am, June 28 – June 30, 8:00 am - 3:00 am, July 1 -  8:00 am - 8:00 pm.

Ticket-to-wristband exchange point at the main entrance, in front of Orange Main Stage

Opening hours: June 28 and June 29: 1:00 pm - 4:00 am, June 30 and July 1: 2:00 pm - 4:00 am.

Exchanged tickets: ● all 4-day tickets without campsite or campsite surcharge, ● all 2-day tickets without campsite surcharge (from Friday, June 30), ● 1-day tickets (for a given day).

Information point open in exchange point working hours.

Box office working hours: June 28 – June 29: 1:00 pm- 2:00 am.; June 30 – July 1: 2:00 pm – 2:00 am.

 

Kosakowo ticket-to-wristband exchange point

Opening hours: June 28 – June 29: 1: 00 pm - 4:00 am, June 30 – July 1: 2:00 pm - 4:00 am.

Exchanged tickets: ● all 4-day tickets without campsite or campsite surcharge, ● all 2-day tickets without campsite surcharge (from Friday, June 30), ● 1-day tickets (for a given day).

Information points are opened in exchange point working hours.

Box office working hours: June 28 – June 29: 1:00 pm- 2:00 am.; June 30 – July 1: 2:00 pm – 2:00 am.

Remember, most festival goers exchange their tickets on the first day of the festival. To avoid queues, arrive at the festival area at least two hours prior to the gig you want to see.

Practical guide savoir-vivre towards persons with disabilities, or in other words, what can you do for another person during Open'er Festival 2017.

When you decide to help,do not decide for the person with disability. Always ask if any, and what kind of help is needed. Please remember, that anyone can refuse your help.

Remember, that if you are not able to help the person with disability, or answer his or her question, you can always report to the staff of the festival.

Remember to always talk directly to the person with disability while helping him or her.  Do not pass the information through the supporting person or other people standing next to the person with disability.

Always try to talk in a natural way, using polite language, no matter the type of disability of your collocutor. You can say "please go there" to a person on a wheelchair, and "see you later" to a blind person.

Be aware, that disability does not give anyone the right to inappropriate behaviour. If the need arises, you'll oppose the behaviour, not the human.

Remember, to never touch the wheelchair, crutches or any other objects belonging to the person with disability without permission. Never try to lift the wheelchair by the moving parts (wheels, push rings or the push handles). Do not put anything on the knees of a person moving on the wheelchair.

If you notice that a person with visual impairment has a problem with getting to any place, ask if you could help him or her to move. You can give him or her a hand, and walk confidently before him or her. Do not push the person with visual impairment before you.

Remember, that not all the people with hearing impairment use hearing aid. Deaf persons/persons with hearing impairment are often lipreading. Try to talk clearly, do not cover your lips and do not move your head to much.

If you see that a person with disability is trying to make a purchase in the Festival Merch, you can ask him or her, if they need help to get to the stall without waiting in the que. Please also make sure that he or her has enough space to move.

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